Our Services

We believe effective consulting shouldn't be a mystery. Our process is designed to deliver value at every stage, starting with a clear, fixed-price diagnostic to give you immediate insights without long-term commitment. 

We move at your pace, providing a logical pathway from identifying core problems to implementing lasting solutions.

  • This is for you if... you know things could be better, but you're not sure where to start. You feel stuck in the day-to-day and need an expert, objective perspective to identify the most critical issues and opportunities holding your business back.

    What's involved?

    • A 90-minute deep-dive consultation into your operations, financials, and team dynamics.

    • A pre-consultation review of your business information.

    • A straightforward summary report identifying your top 3-5 critical challenges and opportunities.

    • Actionable, "first step" recommendations you can implement immediately.

    The Outcome: You'll walk away with absolute clarity on the root causes of your business challenges and a clear understanding of the most effective path forward.

  • This is for you if... you've completed the Health Check and are ready to build a comprehensive, step-by-step plan. This is for owners who need a detailed strategic roadmap to guide their decisions and align their team.

    What's involved?

    • In-depth analysis of specific business areas identified in the Health Check (e.g., quoting process, inventory management, cost structures).

    • Development of a detailed, written strategic plan with clear goals, timelines, and KPIs.

    • A streamlined operational roadmap to reduce waste and improve efficiency on the factory floor or in your retail operations.

    • A financial model to project the impact of the proposed changes on your cash flow and profitability.

    The Outcome: A battle-tested action plan. You'll have a complete blueprint for restructuring your operations, driving growth, and making confident, data-backed decisions.

  • This is for you if... you have a plan but need the expert horsepower and accountability to make it happen. This is our most comprehensive partnership, designed for owners who want a trusted advisor working alongside them to drive change and ensure results.

    What's involved?

    • Everything in The Turnaround Blueprint, plus:

    • Two months (or more) of embedded, hands-on support, working directly with you and your team.

    • Leading key projects, from overhauling your manufacturing workflow to implementing new inventory systems.

    • Regular accountability sessions, performance tracking, and coaching to ensure the changes stick.

    • Acting as a trusted advisor on critical decisions, from pricing to partnerships.

    The Outcome: Lasting transformation. We don't just deliver a plan; we help you execute it, navigate the hurdles, and build a more resilient, efficient, and profitable organisation.

  • This is for you if... you're considering an acquisition, merger, major supplier change or new product line and need a hard, numbers-first view of the opportunity. You want independent validation of assumptions, risks and upside before you commit capital.

    What's involved?

    • Rapid review of financials, customer concentration, pricing, margins and cash conversion.

    • Market sizing, competitor scan and key demand drivers.

    • Stress-testing revenue forecasts and cost assumptions.

    • Identification of operational red flags (people, processes, systems) that could erode value post-deal.

    • Clear go/no-go recommendation with risk mitigation options.

    The Outcome: A concise, decision-ready report. You get factual insight into value, risk and integration effort so you invest with confidence.

  • This is for you if... silos, mixed priorities or poor handovers are slowing growth and causing rework. You need everyone, from sales to ops to finance, rowing in the same direction, with clear accountability and simple rhythms.

    What's involved?

    • Mapping current workflows and pinch points between teams.

    • Defining clear roles, responsibilities and decision rights.

    • Establishing weekly operating rhythms, KPI dashboards and feedback loops.

    • Coaching key leaders to drive alignment, communication and execution discipline.

    • On-the-ground facilitation of alignment workshops and follow-up check-ins.

    The Outcome: A tighter, faster organisation. Teams understand the plan, own their numbers and work together without friction.

Get in touch about our services

Frequently Asked Questions

  • Most clients begin with The Business Health Check. It’s fast, low-commitment and gives you immediate clarity plus a feel for how we work.

  • Only if we already know your business in detail. Otherwise, the Health Check (or a condensed diagnostic) is required so we are solving the right problems.

  • Our process applies broadly. Current and recent work is with Melbourne-based manufacturers, retailers and commercial service firms. If you have people, processes and profit targets, we can usually help.

  • No. We help in two main situations:

    • Crisis or stagnation (cash squeeze, quality issues, falling margins)

    • Rapid or messy growth (systems breaking, teams misaligned, capacity stretched)

  • It is a focused review of financial, market and operational risk before you buy, merge or launch something significant. Use it when you need objective validation of the numbers and assumptions before committing capital.

  • It’s a structured program to remove silos, clarify roles and install simple operating rhythms so sales, ops and finance work as one team. Ideal after a restructure, rapid hiring, or when handovers keep failing.

  • All consulting is led by founder Nick Tripp. Specialist support is brought in only when needed (e.g. systems, finance modeling), and remains under Nick’s direction.

    • Health Check: typically completed within 2 weeks

    • Turnaround Blueprint: 3–5 weeks depending on scope

    • Hands-On Implementation: minimum 2 months, often longer for full change programs

  • Access to key financials, basic operational data, and time with the people who know how work actually gets done. We keep requests lean and relevant.

  • We agree on a small set of KPIs at the start: cash flow, margin, lead time, error rates, on-time delivery, team engagement - whatever moves the dial for your business.

  • Yes. We use NDAs on request and treat all information as confidential by default.

  • Yes. Many clients retain us for monthly check-ins or quarterly reviews to keep momentum and accountability high.